I design with empathy, validate with data, and always keep business goals in sight.
Product-minded UX Designer with a passion for building experiences that solve real problems. Known for leading cross-functional initiatives, introducing scalable design systems, and aligning user needs with business goals. Skilled in research, roadmapping, and fast iteration—ready to bring empathy, curiosity, and structure to product management.
Learn more about my process or my background.
S K I L L S + T O O L S
UX research + testing
Data synthesis + analysis
Information Architecture
A/B Testing
UserTesting.com, Maze
GA4 + FullStory
Site mapping + Wireframing
Rapid interactive prototypes
Brand guidlines
Design Systems
Figma
InVision
Code-conversational- collaborate with developers
Github
Visual Studio
HTML
CSS
Agile, Detail oriented
Atlassian - Confluence
Jira, ClickUp, Asana, Trello
Google + Microsoft Suite
Adobe
ChatGPT
** detailed information found via "download resume" link
WHAT OTHERS SAY
"If you're looking for an exceptional designer with a natural eye for sophistication and style, Carmen is a perfect candidate! She was sought after by her peers as someone they preferred to work with, always asked great questions, delivered high quality work and had an amazing way of combining great listening skills and empathy with candor. Carmen would be an amazing addition to any design team and it's my pleasure to recommend her!"
Holly Reynolds - Product Design Manager, Pendo.io
Art Zippel - Sr UX Researcher at Kimberly-Clark
"Carmen is a superstar. I hired her to manage the Visitor Experience team as well as the shop at the Contemporary Art Museum St. Louis and promoted her to take on events. Carmen creates an environment that is warm and welcoming, making everyone feel like a VIP. She's proactive, talented at creating systems, and has a great eye for design. I loved working with Carmen and would recommend her in a heartbeat!"
Unitey Kull - VP, Marketing & Audience Experience at STL Symphony